 |
 |
PDF Publications for download |
|
 |
Consumer protection diagnostic study - Kenya
This report outlines the key consumer protection issues facing Kenyans who have access to the core financial services including Banking, Insurance and SACCOs. Because of the significant reach to consumers, MPESA has also been included. The study was carried out in collaboration with the Ministry of Finance and the Consultative Group to assist the poor (CGAP). The main report is accompanied by an FSD Insights report that specifically outlines key finds from the survey. |
|
Financial capability in Kenya: Findings from FinAccess 2009
This report contains the results of analysis from financial literacy questions covered in the FinAccess 2009 national survey. We hope the findings will enable partner institutions to better tailor their literacy programmes, to meet the established knowledge and skill gaps of their target customers. The findings will also be valuable in developing a comprehensive national strategy for financial education.. |
|
Financial capability and the poor: Are we missing the mark?
This brief report examines the causality between branchless banking and financial capability with an in-depth look at how consumers in Kenya’s coastal region are using mobile financial services to manage their personal finance. |
|
Presentations made at the Financial Literacy Conference
8th - 9th September 2009 |
|
 |
Introduction: Day 1
Making finance work for Africa conference inputs
|
|
|
Panel 1 - What are the major challenges in Financial Capability and Consumer Protection in Africa (and the rest of the world). |
|
|
|
Financial capability - What works
|
|
|
|
Major challenges in financial capability and consmer protection in Africa
|
|
|
|
Défis majeurs dans le domaine de la capacité financière et de la protection des consommateurs en Afrique
|
|
|
|
Financial capability and consumer protection Patrick_Honohan
|
|
|
|
Capacité financière et protectiondu consommateur
|
|
|
|
Financial capability and consumer protection Rotimi Nihinlola
|
|
|
Panel 2 - Mapping evidence of Financial Capability and Consumer Protection in Africa |
|
|
|
Financial Literacy in Africa: A cross-country analysis using FinScope
|
|
|
|
Financial capability and consumer protection: What is already happening in Africa?
|
|
|
Panel 3 - Open Space Sessions
|
|
|
1. Consumer protection: Conduct of business regulation |
|
|
|
AMFIU - Consumer code of practice for microfinance institutions
|
|
|
|
Consumer Protection /Conduct of Business Regulation: AMFIU’s experiences
|
|
|
2. Financial education in practice |
|
|
|
Financial education intervention-examples of Equity Bank
|
|
|
|
Financial education in practice-Microfinance Opportunities
|
|
|
3. Interest Rate transparency and the investors role |
|
|
|
The need for transparency
|
|
|
|
Responsible Finance –the perspective of a development finance institution
|
|
|
|
Finance responsable –La perspective d’une institution de finance pour le développement
|
|
|
4. Les Principles de Protection de la Clientele de Microfinance |
|
|
|
Presentation by Corinne Riquet, CGAP
|
|
|
5. Measuring financial education projects |
|
|
|
Measuring Financial Education Project
|
|
|
6. National strategies for financial literacy and consumer protection |
|
|
|
Ghana's national strategy for financial strategy and consumer protection
|
|
|
|
A national strategy in progress - Tanzania
|
|
|
|
Developing a national financial literacy strategy - Tanzania
|
|
|
7. Opportunities and constraints for long term saving in low income countries |
|
|
|
Opportunities and constraints for long term savings in low income countries
|
|
|
8. Reaching out to customers |
|
|
|
Money makes the world go around - A users guide to microfinance
|
|
9. Social Marketing influencing behaviors for good |
|
|
|
Using edutainment to change behaviours and attitudes
|
|
|
|
Definition, applications, principles of success
|
|
|
|
|
OTHER COUNTRIES' NATIONAL FINANCIAL STRATEGIES |
|
|
|
Facts about the UK's National Strategy for Financial Capability
|
|
|
|
Financial Capability in the UK: Establishing a Baseline
|
|
|
|
Taking Ownership of the Future: The National Strategy for Financial Literacy(United States) |
|
|
|
Uganda's experience with Microfinance: Consumer Education |
|
|
|
Improving Financial Literacy In Developing Countries: Initial Scoping Study |
|
|
|
Financial Education in Kenya: Scoping Exercise Report |
|
|
|
Financial Education Partnership Communication Strategy |
|
|
|
Financial Education in Kenya: Towards a National Strategy |
|
